Our readers also report getting the Try that again. See the Details message when trying to download games from Microsoft Store, so let’s see if we can solve this. Microsoft Store is a crucial component of Windows, but many users reported certain issues while trying to download games. Read on to find out what to do if Microsoft Store won’t download games on your PC.
Why won’t the Microsoft Store let me download a game?
If you can’t install apps from Microsoft Store, it’s possible that the store cache is damaged, so you’ll need to recreate it. Also, be sure to check your login credentials and make sure everything is correct. It’s possible that Microsoft Store isn’t working because there’s a server issue, and if that’s the case, your only option is to wait until the issue is resolved. In some instances, Microsoft Store won’t open at all, thus preventing you from downloading anything. Luckily, there are ways to fix this, and in today’s guide, we’re going to show you how to do it. Speaking of issues with Microsoft Store, here are some common problems reported by users:
Other Microsoft Store download issues:
Can’t download from Microsoft Store Windows 10 – You need to change your storage location for new apps to your system drive. Windows 10 Store not downloading apps – This can be caused by your antivirus, so you might want to disable it temporarily. Can’t install apps from Windows Store – This problem can occur due to third-party applications; perform a Clean Boot and check for problematic applications. Mirosoft Store stuck on downloading – If this happens, reset Window Update components and try again; also, install the latest updates and check if that helps.
If Microsoft Store won’t download anything, we have another dedicated guide with help inside.
How do I fix Microsoft Store not downloading games?
1. Remove your SD or microSD card, or save files to your C drive
1.1 Check the errors on the external drive
Users report that this issue started occurring when they inserted an SD card or microSD card, so it’s advisable that you perform error checking on your card if your Microsoft Store can’t download games. After doing that error 0x800700006 should be resolved and things should go back to normal again.
1.2 Save the apps on your system drive
After doing that, the problem with Microsoft Store games should be completely resolved. If that doesn’t help, some users report that changing your download location from PC to SD card and back to PC works, so you might want to try doing that as well.
2. Check your antivirus
Sometimes your antivirus can interfere with your system and prevent you from downloading Microsoft Store games. However, you might be able to fix this problem simply by changing your antivirus settings. Simply disable certain antivirus features, such as firewalls, and check if that solves the problem. If that doesn’t work, you can disable your antivirus entirely and check if that helps. If it doesn’t, you might want to consider removing your antivirus completely. Users reported issues with McAfee antivirus, and according to them, removing the antivirus solved the problem. Keep in mind that this issue isn’t limited to McAfee, and other antivirus tools can also cause this problem. If removing the antivirus solves the issue, you should consider switching to a better antivirus that doesn’t interfere with your apps.
3. Restart the Windows Update services
According to our readers, sometimes you might be able to fix the problem with Microsoft Store simply by resetting Windows Update services. After doing that, try to start Windows Store again and check if the problem with Microsoft Store games is still there.
4. Install the latest updates
If you have problems downloading Microsoft Store games, the issue might be related to one of the missing updates. Any new updates will be downloaded automatically in the background and installed as soon as you restart your PC. Once your system is updated, check if the problem is still there. SPONSORED
5. Log out of Microsoft Store
According to users, if you’re having issues while downloading Microsoft Store games, you might want to try logging out and logging back in. After making these changes, check if the problem with Microsoft Store games is resolved.
6. Perform a Clean boot
To fix the problem with Microsoft Store Games, some users are recommending performing a clean boot. Sometimes startup applications can interfere with your system, and that can lead to this and many other problems. Once your PC restarts, check if the problem is still there. If not, it’s almost certain that one of the disabled apps or services was causing it. If you want to find out which app was the cause, enable disabled applications and services one by one or in groups. Once you find the problematic application, remove it, and check if that solves your problem.
7. Create a new user account
If you can’t download Microsoft Store games, the problem might be your user account. The user account can get corrupted sometimes, and that can lead to this and many other problems. After you create a new user account, switch to it and check if the problem is still there. If the new account isn’t affected by this issue, you might have to move your personal files to it and start using it instead of your old account.
8. Perform a System Restore
If you’re having problems with Microsoft Store Games, you might be able to solve the problem by performing a System Restore. Thanks to this feature, you can easily restore your PC to an earlier state and fix many problems including this one. After your system is restored, check if the problem is still there. If you want a safer and faster option, then you could easily choose and use an automatic software. Restoro is a comprehensive repair tool that helps you detect malware with unfailing accuracy. It provides a thorough diagnosis of your hard disk. It detects faulty apps and system files and, as a result of that, identifies which apps are lagging or crashing. Eventually, it replaces each faulty element with an up to date equivalent from its massive database. ⇒ Get Restoro
How do I fix Microsoft Store not downloading games in Windows 11?
Although Windows 11 has some new and improved features doubled by an updated design, its core is not so different from the one of Windows 10. That is why you will discover that all the solutions we’ve highlighted above will work seamlessly on the new OS. Not being able to download Microsoft Store games can be a big problem for many users, but we hope that you managed to solve your problem with one of our solutions. Now that you can download games, you might also be interested in our guide on how to speed up Microsoft Store downloads. Lastly, if you encounter the Microsoft We’re Having Trouble Processing Your Payment message, check out our dedicated guide to find out how to fix it. If you have any other suggestions with solutions that might work, don’t hesitate to point them out in the comments section below.
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