When using Cisco Webex meetings, there’s a chance that your microphone will be turned on even when you’re not using it. This is because it uses the microphone to detect nearby devices and automatically add them to meetings.

Why is Cisco Webex always using my microphone?

If you’re wondering why Webex is constantly using your mic even when you’re not in a meeting, below are some possible reasons:

Browser settings – If you’re having this issue, it’s likely that you have a setting in your browser that’s causing Webex to use your microphone. Automatic detection setting – If the microphone is always on outside of meetings, it is likely that you have enabled the detect nearby devices option on Webex. Virus infection – A malware attack on your system can cause strange behavior with some programs’ functions. You should always protect your system with a reliable antivirus program. Default input device – If you’re using Cisco Webex as the default input device, it will use your microphone even after the meeting is over. Webex is running in the background – Sometimes, even after the meeting, you’ll find that Webex is still running in the background and hence still using your mic.

How do I stop Cisco Webex from using the mic outside of meetings?

1. Disable all Webex processes from Task Manager

Also, if you want to stop Cisco Webex from running in the background, you can follow the same process, only this time, you’ll navigate to the processes tab and End all Webex instances. 

2. Run a virus scan 

Running a virus scan on your computer is crucial as you are able to see viruses and other digital threats that may affect its health. Apart from your Windows Security, there are also advanced antivirus programs like ESET NOD32 that can offer multilayered security features to remove all kinds of cyber threats and prevent them from entering your PC.

3. Turn off automatically discover nearby devices 

You may be wondering why Cisco proximity is using your microphone. This is because of the automatic nearby device option that you have enabled on Webex.  SPONSORED The application automatically discovers nearby devices, including microphones and video cameras, so that users can join a meeting and start talking to each other. If your microphone is turned on, it’ll be automatically detected and used by the meeting.

4. Run the sound troubleshooter

5. Uninstall and reinstall Cisco Webex

Uninstalling the application will help clear any glitches or bugs that were present and causing the anomaly. To ensure you get rid of all problematic files, also remove any software leftovers before installing the application again. Hopefully, one of these steps has helped you solve the issue of Cisco using your microphone outside meetings. If you’re out of luck, you should try changing your input device and see if the error persists. Cisco Webex is not the only software you can install for your meetings. If you’re looking for variety, we have a rich list of the best video conferencing software to choose from. Let us know what solution worked for you in the comment section below.

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