With more sophisticated assaults on your devices, it’s critical to have antivirus apps on your desktop and scan your system frequently. However, you may encounter some difficulties at some point during the process. For example, your computer shuts down during a virus scan! Don’t worry though because we are here to help you fix this problem.

How do I know if the problem is caused by software or hardware?

Now that we know what caused our problem, we can focus on solutions, which are, of course, dependent on the main cause.

What can I do if the computer shuts down during a virus scan?

1. Check fans

Even in Safe Mode, if your computer crashes while running a virus check, it’s likely that the problem is hardware-related, most likely a heat problem. So, if you have access to your pc/laptop fan clean it and if you are not familiar with the procedure try getting help from an expert.

2. Install a PC repair tool

The most common symptom of a problem with your computer’s operating system is a restart. So, it’s possible that your computer’s operating system is also malfunctioning. In this case, a PC repair tool is required. For this purpose, we recommend Restoro, a software that can scan your computer, identify corrupted files, and replace them, thereby resolving the problem and improving computer performance. Restoro also safeguards your PC from infections and detects potentially harmful websites. ⇒ Get Restoro

3. Install another antivirus

As we mentioned before, Safe Mode can make everything clear. If the antivirus scan went smoothly on windows Safe Mode, then the problem is caused by software issues or incompatibility. SPONSORED To solve the problem, you can try another reliable antivirus app and test if it works. Before installing another antivirus don’t forget to uninstall the old one. Now check to see if your computer shuts down during a virus scan again. If yes, proceed to the next solution. If everything is okay on Safe Mode and installing a new antivirus didn’t work, you might need to defrag your hard drive. To do so, follow the steps below.

4. Defrag HDDs

Keep in mind that depending on the extent of fragmentation, the process may take some time, and there is a higher chance of resolving the computer shuts down during a virus scan issue. Take a look at this article if you’re having trouble with Disk Defragmenter. Antivirus protection is critical for anyone who cares about their data and computer systems and wants to prevent any further damage. Antivirus software acts as a security guard at the entrance, keeping intruders from entering. However, sometimes, the antivirus is the source of the problem and it shuts down the computer during a virus scan. Because prevention is far more effective than cure, having a system in place intended to identify and prevent viral assaults is preferable to having to spend time and money patching infected equipment. That’s why you have to install an antivirus and use full scan frequently. If you’re looking for the best antivirus solutions for Windows Server, check out this article. Let us know in the comments if you were successful in resolving the problem, and if so, which method you used.

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