However, some users have reported that the Windows PC displays a message that says a fatal error occurred preventing product use while trying to install the needed drivers. While different factors can cause this issue, it is not the most challenging problem. In this guide, we have listed the solutions needed to do precisely that and get back to using your printer.

Why am I getting A fatal error occurred preventing product use?

Below are some of the reasons you might be getting a fatal error has occurred preventing product use click cancel to cancel the install prompt while trying to connect or use your HP printer:

Issues with the Spooler service: If you are getting a fatal error occurred preventing product use on HP printer 1536 or error 7 on HP LaserJet, it might be because of the Print Spooler service. Disabling it should fix the issue quickly and effectively. Interference from third-party antivirus: Some users have found the HP printer installation error to be down to interference from their third-party antivirus software. You need to disable any security software you are using and probably switch to one of the best antiviruses for Windows. Issues with the printer installation files: In some cases, the problem might be incorrect installation. In this case, you need to uninstall the printer from Control Panel or use an uninstaller software and reinstall it.

How can I fix A fatal error that occurred preventing product use?

Before proceeding with the fixes in this section, below are some troubleshooting steps you should attempt:

Restart your PC Disconnect and reconnect the printer Disable third-party antivirus

If these steps fail to fix the issue, you can explore the following fixes:

1. Add the printer from the Devices and Printers menu

In some cases, the method you are using to add your printer to your PC might cause a fatal error preventing product use. Some users have found the installation process to be smooth and effortless using the Devices and Printers menu in the Control Panel. So, you can try it too. SPONSORED

2. Uninstall and reinstall the printer

Sometimes, you might get a fatal error occurred preventing product use because of faulty installation. The solution here is to uninstall all instances of the printer from your PC and reinstall it from the official website.

3. Stop Print Spooler service

Another solution to eliminate a fatal error preventing product use is to stop the Print Spooler service from the Services window. After that, you must delete all the Spool folder files. Rerun the driver installation package and check for any improvements. Printers are essential office equipment; not using them can be pretty annoying. Suppose your HP Printer displays the message a fatal error occurred preventing product use while installing the latest drivers. In that case, you should be able to fix the problem following the solutions given in this article. If your HP printer won’t scan on Windows 10, follow our detailed guide to get it usually working again. Do let us know the fix that worked for you in the comments below.

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