Consequently, those users can’t install Office 365 when that happens. This guide will cover all the possible variations of this error, and you will be able to fix it fast. Read on to find out more.
Why is my Office stuck at we’re getting things ready?
From user experience, we figured out some of the most common causes of this error. At the top of the list, including the following:
User privilege – If your installation gets stuck on We’re getting things ready issue is most likely the lack of necessary privileges. Installing the software requires administrative rights; if you don’t, you might encounter issues like this on your PC. OS Compatibility issues – In addition to the necessary privileges, you might have to install the setup in compatibility mode. Third-party application – It’s also possible that other applications are interfering with the process. In some cases, it could be antivirus software. Old installations – If you have any older versions of Office installed, it could be an easy trigger for this installation failure. It’s advised to remove them before trying to install the new version.
How do I fix Office if it’s stuck on We’re getting things ready?
1. Run the Office installer as administrator
2. Run the installer in compatibility mode
3. Uninstall other installations of Office
4. Delete Office registry keys
5. Use Microsoft Support and Recovery Assistant
Many users have fixed the We’re getting things ready error with the above resolutions, so we encourage you to try them all. If you’re still having problems, visit our Office 2016 won’t install on Windows 10 & 11 guide for more valuable solutions. If receiving errors such as We’re getting things ready in Office 2019, Office 365, and other editions, the solutions discussed will come in handy. Please let us know if this guide has resolved your problem by leaving a comment in the section below.
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